DALIA INCORPORATED

2026.11.13

[Important] Impact on Email Orders and Inquiries Due to a Microsoft 365 (Outlook) System Outage

【重要】Microsoft 365(Outlook)システム障害に伴うメール受注・お問い合わせへの影響について

We would like to express our sincere gratitude for your continued support.


Due to a system outage affecting Microsoft’s “Microsoft 365” that began early Friday morning, November 13, 2026, we are currently experiencing issues with sending and receiving emails, which is causing disruptions to the following operations:


■ Current Issues
• Order acceptance via email (unable to receive or reply to emails)

• Confirmation of inquiries submitted via the “Contact Us” form on the website


■ Regarding Alternative Order Channels
Until email service is restored, please use the alternative channels listed below to place your orders.


[Recommended] Ordering via the Beauty Order System (BOS)
• ​ Order cutoff time: 3:00 PM
• ​ ​The" Beauty Order System " is operating normally without any issues.
    Please log in via the URL below or the dedicated app to place your order.
•  URL:https://beauty-order-system.com/



We sincerely apologize for the significant inconvenience and disruption this has caused our customers and business partners. We will post an update on this website as soon as the system is restored.